General FAQ
What makes the Goddiva Bardot Pleated Maxi Dress suitable for bridesmaids?
Its figure-flattering pleating detail and sophisticated floor length provide an elegant feel for wedding parties.
How does the flutter sleeve on the Goddiva Flared Sleeve Embroidered Maxi Dress enhance its look?
The unique flutter sleeve feature adds a distinctive, trendy flare that makes the dress stand out for special occasions.
What fabric is used for the Goddiva Long Sleeve Sequin V Wrap Maxi Dress?
This dress is crafted from a glamorous, fully lined stretch fabric composed of 100% polyester.
What is the design purpose of the sheer panel on the Goddiva Gathered One Shoulder Maxi Dress?
The sheer panel at the waist is designed to add a sultry, teasing touch to a sophisticated evening silhouette.
Which Goddiva dress style is recommended for a mature figure?
Goddiva focuses on tailored shapes, cinched waists, and flowing fabrics to specifically accentuate the curves of a mature figure.
What kind of neckline does the Goddiva Scalloped Neck Embroidered Lace Midi Dress have?
This dress features a scalloped neck design paired with an embroidered lace high-low hem.
Is the Goddiva Long Sleeve Sequin V Wrap Maxi Dress available in blush?
Yes, this popular sequin maxi dress is available in a sparkling blush colour, often chosen for black-tie events.
What closure type is typically found on the Goddiva Bardot Pleated Maxi Dress?
This dress is designed with a zip-back fastening for a secure and fitted style.
What is the material composition of the Goddiva Bardot Pleated Maxi Dress?
It is made from a blend of 95% polyester and 5% elastane with a shimmery lurex finish.
Does the Goddiva Flared Sleeve Embroidered Maxi Dress have a lining?
This dress features a mesh overlay that extends from the V-neckline down to the bust area for added texture.
How long does standard delivery take within the UK for Goddiva orders?
Standard UK delivery typically takes between 3 to 5 business days.
What are the benefits of the Goddiva Unlimited delivery subscription?
Subscribers receive free next-day delivery on all Goddiva products and exclusive early access to new launches.
Does Goddiva cover customs charges for customers in the USA?
Yes, Goddiva covers customs charges for orders sent to the USA, Canada, and Australia.
How can I track my Goddiva order after it has been shipped?
You will receive a unique tracking number and courier link in your shipping confirmation email.
Can Goddiva marketplace brands be shipped internationally?
No, only Goddiva branded styles are currently eligible for international shipping.
What should I do if my Goddiva parcel is missing or stuck in transit?
You should contact the customer care team at info@goddiva.co.uk with your order and tracking details.
Is next-day delivery available for Goddiva orders placed on Fridays?
Yes, next-day delivery is available for orders placed Monday through Friday before 1pm.
What is the return fee for a single parcel within the UK?
Goddiva charges a return fee of £1.99 per parcel for returns made within the UK.
Can items purchased from the Goddiva Outlet be returned?
No, all items in the Outlet category are final sale and are non-returnable and non-refundable.
How long do I have to return an item to Goddiva?
Customers have 28 days from the date the order is received to initiate a return through the online portal.
Are international customers responsible for return shipping costs?
Yes, customers returning items from outside the UK are responsible for the cost of return postage.
What information do I need to include inside my Goddiva return parcel?
You must include your order number, email address, product codes, and the reason for the return.
How long does it take for Goddiva to process a refund?
Refunds typically take 7 to 14 business days from the date the items are received back at the warehouse.
What happens if I forget to return the belt or extra buttons with my Goddiva dress?
Returns may be declined if all parts of the item, including accessories like belts and dust bags, are not included.
Where are Goddiva dresses manufactured?
Goddiva works with production teams in the UK, China, India, Dubai, and Romania.
Does Goddiva have physical retail stores where I can try on dresses?
No, Goddiva is exclusively an online brand and does not have physical storefronts.
What payment methods are accepted on Goddiva.co.uk?
Accepted payment methods include major credit/debit cards, PayPal, Amazon Pay, and Clearpay.
Does Goddiva offer a student discount or loyalty program?
While they don't explicitly list a permanent student discount, they offer exclusive codes and early access through their Goddiva Unlimited program.
Is there an AI tool to help find specific dresses on the Goddiva website?
Yes, the Goddiva AI Search Assistant is available to help customers find styles and receive personalised offers.
How can I stay updated on new Goddiva dress launches and promotions?
You can subscribe to the Goddiva Newsletter for the latest updates on discounts and style tips.